COVID-19 OPERATING UNDER ALERT LEVEL 3

COVID-19 OPERATING UNDER ALERT LEVEL 3

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To protect our team members and our customers the following procedures will apply:

 1.   Equipment Reservations and On-Site Pick Up

Our equipment will be hired (to the cash customer) on a “pre booked”, “pre paid”  basis.

Please do not arrive at Kapiti Hire – 12 Ihakara Street with the expectation of collecting equipment that has not been reserved, as refusal may offend

During alert level 3  customers will not be permitted inside the building

2 meter distancing must be observed at all times

Please follow the direction of our staff

2.   Off-Site Delivery / Pick Up 

Delivery and pick up to site will continue.
This is not included in the hire rate and is a separate charge

3.   Safe Off-Site Delivery and Pick Up

Please designate a safe area for delivery and collection. The area must be outside and animals locked away. We will also be using a mentholated spirits to spray to kill any bacteria and viruses, and will apply this during delivery and collection.

4.   Contactless Payment

Option 1.     Direct credit to our account
Option 2.     Credit card details held on file (fully encrypted).

We will not be providing paper copies of contracts or invoices, these will be emailed to you.
On receipt of the emailed contract follow the on screen prompts for
e-signature capture.

5. Rental Return

Drive into the yard when directed.  A team member will rental return your equipment via phone app and remove the equipment form your vehicle. The transaction will be completed in the hire office and the invoice emailed to you.

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Use the form below to contact us on any product inquiries you have or call us on: 04 298 5716

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