Update on our current trading situation during this Covid 19 crisis
As of Wednesday the 1st of September we will open under Level 3.
Our opening hours are Monday – Friday 7.30am – 5.30pm, Saturday 7.30am – 5pm & Sunday 8am-1pm.
As the safety of our customers & staff is our number one priority, we ask that you observe the following:
- All equipment MUST be pre-booked & paid in advance either via credit card over the phone or internet banking unless you have a charge account.
- Customers must wear a face mask at all times.
- Please pay attention to signage on arrival. Please be patient while our staff follow the Level 3 protocols required.
- We ask that you remain inside your vehicle unless staff ask otherwise.
- Entry into the building will be controlled. One person in the building at a time – 2m physical distancing must be maintained.
- Please ensure you have the Covid Tracing app as you must scan our QR code on arrival.
- If you are required to enter the reception area to sign the hire contract, you must sanitize your hands with the sanitizer provided.
- When you leave the reception, please get straight back into your vehicle. You are not able to walk around & look at equipment etc.
- There is a safe collection area in the drive-thru – we ask that you stay in your vehicle. Our staff will load the equipment into your vehicle ensuring no personal contact.
- All equipment is thoroughly cleaned & sanitized on return.
- All of our staff are following good hygiene practice as well as regularly cleaning the reception area & our work areas.
Please be patient with our team, we are doing the best we can to keep everyone safe and Covid free!!!
Unfortunately, the Party Showroom is Closed until at least level 2. If you require any sale items or hire equipment, this can be pre-organized & prepaid for contactless pick-up.